rosohoki Privacy Policy

This page describes what we collect when you use rosohoki and how we keep that data protected. We understand that your privacy matters, and we take our responsibility to safeguard your information seriously. Whether you are tracking football markets during Liga 1 season, joining a live roulette table, or exploring our slot collection, your personal details remain under our care.

We at rosohoki collect only the information necessary to operate our platform, verify your identity, process your transactions, and comply with applicable law. We do not sell your data to third parties, nor do we share it beyond what is required for essential service delivery and legal compliance.

Our service is available only where applicable local law permits. When you use rosohoki, you agree that we may process your data according to this policy and in accordance with the jurisdiction in which you are located. If you have questions about how we handle your information, our support team can help.

What We Collect on rosohoki

When you open a rosohoki account, we collect your email address, a secure password, your full name, and your date of birth. We also collect your phone number for account recovery purposes and to enable SMS notifications if you opt in. To process deposits and withdrawals, we collect banking details—this may include your bank account number, e-wallet identifier (for DANA, e-wallet, mobile banking, or local payment), or online payment code. We do not store full credit card numbers; payment details are encrypted and handled by our payment partners.

We collect your IP address, device type, and browser information automatically when you access rosohoki. This helps us detect suspicious activity, prevent fraud, and provide a consistent experience across your devices. We also log your interaction patterns—for example, which sports markets you browse, which live-dealer games you access, or how often you visit during specific times.

How We Use Your Data

We use your information to operate rosohoki, process your deposits and withdrawals, verify your identity through our know-your-customer (KYC) procedures, and send you account notifications. We may send you promotional communications about new features, seasonal offers, or loyalty rewards—you can opt out of marketing emails at any time through your account settings.

Our rosohoki team also uses aggregated, anonymized data to improve our platform. We analyze which payment methods are most popular (e-wallet, mobile banking, local payment, or online payment), which games attract the most engagement, and how users navigate between our sportsbook, live-dealer tables, and slot collection. This helps us refine the user experience and ensure our platform remains responsive.

We do not track your behaviour for purposes unrelated to operating rosohoki or fulfilling legal obligations. Your data serves our platform, not external advertisers.

Third-Party Processors and Data Transfers

We at rosohoki work with payment processors, identity-verification services, and hosting providers to deliver our platform. These third parties have access to your data only as needed to perform their specific function. For example, when you deposit via e-wallet or withdraw to your mobile banking account, the respective payment partner processes that transaction. When you submit KYC documents, our verification partner reviews them to confirm your identity.

Our servers may sit outside your jurisdiction. When you use rosohoki, your data may be transferred across borders for processing and storage. By using our platform, you consent to this transfer. We ensure that all third-party processors maintain security standards equivalent to or exceeding our own.

Your Rights and Data Protection

You have the right to request a copy of the personal data we hold about you on rosohoki. You may also request that we correct inaccurate information or delete your account and associated data, subject to our legal obligations to retain certain records. To exercise these rights, contact our support team with your request.

We retain your data for as long as your rosohoki account is active, plus a period thereafter to comply with financial and anti-fraud regulations. Once this period expires, we securely delete or anonymize your information.

Cookies and Tracking Technology

When you visit rosohoki, we use cookies and similar tracking technologies to recognize you, remember your preferences, and track your session. Essential cookies are necessary for the platform to function—for example, to keep you logged in and to prevent fraud. We also use analytics cookies to understand how users interact with our sportsbook during major events like Piala AFF or Liga 1 matches.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect your experience on rosohoki, but you retain full functionality for core services like account access and withdrawals.

Security and Contact

We at rosohoki use industry-standard encryption (SSL/TLS) to protect your data in transit. Our servers employ firewalls and intrusion-detection systems to prevent unauthorized access. We regularly audit our security practices and work with external security partners to identify and address vulnerabilities.

If you notice suspicious activity on your rosohoki account or believe your credentials have been compromised, contact our support team immediately. We will investigate and take appropriate action to secure your account.

If you have questions about how we handle your data on rosohoki, please visit our FAQ page or contact our support team through our Email Verification process to ensure secure communication.

Data Controller: rosohoki operations. Last updated: Per platform review cycle.